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Sunday, 18 May 2008

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WEBSITE PRIVACY STATEMENT OF EXPERTWINE.COM LIMITED

expertwine.com Limited is a company incorporated in England.

expertwine.com is responsible for the processing of any personal information you provide to this site and is notified in the United Kingdom under the Data Protection Act 1998.

The Company takes its responsibilities regarding protection of personal information very seriously. This policy explains how we use personal information we may obtain about you. By using the expertwine.com website you consent to this use. expertwine.com reserves the right to change the content of this policy from time to time.

Why do we need your personal information?

1. When you use services provided on this site you will be asked to provide certain information such as your name, contact details, e-mail address or debit/credit card details, and the card's expiry date. We will store this information and hold it on computers or otherwise. We will use this information in the following ways:

  • To fulfil our agreement with you in providing you with our fortnightly newsletter, e-mail alerts or text message alerts and any other elements of the Subscription Service .
  • To administer any contest or other promotional offer you may enter and notify winners;
  • To send you details of any of our functions or events by e-mail or text message, should you express such an interest.
  • To answer any queries which you have sent to us by e-mail.
  • To notify you if there are any important functionality changes to the website, new expertwine.com services and special offers you'll find valuable.
  • To notify you when your subscription is about to expire.

How do we use personal information?

2. Information that you provide or that is obtained by expertwine.com will be used by the company to review, develop and improve the services which we offer. With your consent we may also provide you (via mail, e-mail, telephone or otherwise) with information about our new products, services and offers (in addition to the Subscriber Service) and also with details of new products, services and offers of selected third parties which we think you may find of interest.

Who do we share your information with?

3. We may give information about you as follows:

  • to employees, agents or entrusted third parties of the company to administer any services provided to you by the company now or in the future;
  • to anyone to whom we transfer or may transfer our rights and duties under our agreement with you;
  • if we are legally obliged or permitted to do so.

4. We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site. This software does not enable us to capture any personality identifying information.

5. We may also provide aggregate statistics about our customers, sales traffic patterns and related site information to reputable third party vendors, but these statistics will contain no personally identifying information.

Our use of "Cookies."

6. There is technology called "cookies" which may be used by us to provide you with customised information from our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site. Cookies also allow us to make our web site more user friendly by, for example, allowing us to take you to the language site of last use, so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set it up to notify you when you receive a cookie, so you can decide whether to accept it.

How do we protect your personal information?

7. In order to process your subscription to the on-line newsletter you are transferred to the website of Worldpay.com Limited which uses secure server software (SSL) that encrypts all information you input before it is sent to them. This ensures that the information is reasonably protected against unauthorised interception.

8. We also follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access to that information as required by the UK Data Protection Legislation.

9. We endeavour to take all reasonable steps to protect your personal information as outlined in 7 and 8 above. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or wilful default.

Access to your personal information.

10. You have the right to see personal information we keep about you upon payment of a fee of £10. Please write to Customer Relations, Expertwine.com Ltd, PO Box 38588, London SW1W 8XH. If you are concerned that any of the information we hold on you is incorrect please contact us. If you require information about your financial data please refer to the website of Worldpay.com Limited.

If you have any comments or queries in connection with our privacy policy, please e-mail us at: customerrelations@expertwine.com

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expertwine.com is a company registered in England
registration number 4018815
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